Unable to attach file in web mail
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Unable to attach file in web mail
22-06-2017 10:18 AM
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I'm trying to send someone an email via Plusnet SquirrelMail that contains a zip file (filename.xlsx.zip) but after I select the file via the browse button and I click the 'Add' I get this error:
Am I missing something here?
Re: Unable to attach file in web mail
22-06-2017 10:23 AM
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I thought I'd try the "Advanced Webmail" available from the login page only to get this:
Re: Unable to attach file in web mail
22-06-2017 10:31 AM
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FWIW I managed to get logged in to the 'Advanced Webmail' and send the email complete with attachment. But that still doesn't explain why the basic webmail doesn't work.
Re: Unable to attach file in web mail
22-06-2017 1:42 PM
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Sorry to hear the basic webmail isn't working. I've highlighted this to our products team, however if the advanced webmail works normally I'd probably recommend using that in the meantime.
Re: Unable to attach file in web mail
23-06-2017 2:52 AM
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Re: Unable to attach file in web mail
23-06-2017 9:31 AM
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Is the Zip <2Mb? Just I noticed this in my implementation of SM -
Re: Unable to attach file in web mail
23-06-2017 10:34 AM
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@RPMozley If I hit enter with the focus on the Browse button the FSD opens, so tabbing from the Browse button sets the focus to the Add button. Pressing enter on that reproduces the error as above.
Clicking on the filename also opens the FSD. As for the file size @southerner the original file in question is 58KB!
Re: Unable to attach file in web mail
23-06-2017 11:31 PM
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- Re: Unable to attach file in web mail