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Unable to access Metronet webmail

randpwar
Grafter
Posts: 1,320
Thanks: 3
Registered: ‎01-08-2007

Unable to access Metronet webmail

I have continuously received a http 500 error when trying to access my Metronet webmail email account this evening and my wife couldn’t get access from work this afternoon. What is the problem and when will it be fixed?
Rob
2 REPLIES 2
randpwar
Grafter
Posts: 1,320
Thanks: 3
Registered: ‎01-08-2007

Re: Unable to access Metronet webmail

An update:
I was able to access email via my iPod and phone at about 10pm yesterday, having turned the pc off, and all is okay today.
Would still appreciate an explanation of what happened please
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
Thanks: 4,950
Fixes: 315
Registered: ‎04-04-2007

Re: Unable to access Metronet webmail

Hmmm, not sure what the problem was here.
There was an issue yesterday morning with Metronet Webmail whitescreening which was caused by this, but aside from that I'm not aware of any other problems. I'll ask around nonetheless.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵