Hi, my soon to be disconnected BT Internet Infinity connection is not letting me send e-mails using Plusnet. I have updated my domain and am putting in the plus net server settings ready for my migration this week. I can rec ok, but when I send it keeps asking me for my username and password. I have checked and they are correct, the server is relay.plus.net. It should be simple but I can't get it to work! Any ideas?
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Hi m0bov & welcome to the forums :). I have tested the SMTP function of your account and this should be working fine, I would suggest checking that SMTP authentication is enabled in the account settings and this should then work fine. You will of course need to make sure that the correct Plusnet username and password is being used. If this still is not working once the service migrates please do give us a shout.
