cancel
Showing results for 
Search instead for 
Did you mean: 

Totalise email not receiving all mails and cannot move mail between folders

becmoore
Newbie
Posts: 3
Registered: ‎16-05-2018

Totalise email not receiving all mails and cannot move mail between folders

Hi, I have a legacy Totalise email account but I have not been receiving all emails for the past few days. I've tried deleting emails in case it is a space issue but I still am not receiving all emails as normal. When trying to move emails between folders I get the message "Unable to perform operation. No free disk space." The online help isnt working and nobody answers the free phone number. Who can I call for technical support with this please?

2 REPLIES 2
Townman
Superuser
Superuser
Posts: 20,141
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: Totalise email not receiving all mails and cannot move mail between folders

When you delete the emails, did you then empty the deleted items (trash) folder?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

becmoore
Newbie
Posts: 3
Registered: ‎16-05-2018

Re: Totalise email not receiving all mails and cannot move mail between folders

Hi, yes I've deleted all mails out of the deleted items folder. It seems to happen intermittently but maybe I've exceeded the size limit.