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Totalise all emails disappeared

jfns
Newbie
Posts: 2
Registered: ‎05-09-2019

Totalise all emails disappeared

I have an old madasfish email account . All my old emails recently disappeared. I guess they have been archived but I didn't receive any email notification of this

They contain some important order and invoiving information.

Can they be restored?

3 REPLIES 3
Gel
Seasoned Pro
Posts: 1,810
Thanks: 194
Fixes: 17
Registered: ‎02-08-2007

Re: Totalise all emails disappeared

Don't you keep back ups?Huh
If you used POP3 protocol, e mails would be stored on your own
PC, and are easily backed up to a usb drive.
jfns
Newbie
Posts: 2
Registered: ‎05-09-2019

Re: Totalise all emails disappeared

Stable door . horse , bolted 

Who has time ? 

Nothing like this happened in past 20 years - is it really worth the effort?

Plusnet Help Team
Plusnet Help Team
Posts: 1,593
Thanks: 302
Fixes: 58
Registered: ‎11-01-2018

Re: Totalise all emails disappeared

 

Hi @jfns

 

Thanks for getting in touch.

 

I've checked your account and there are no notifications or tickets to indicate that your emails have been archived.

 

Could I double-check whether you're viewing your emails via the webmail facility or an email client? Have any emails in sub-folders/deleted items survived etc?

 

Best wishes

 

Dave

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 Dave G
 Plusnet Help Team