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Totalise/Madasafish email address retention

FIXED
Anywho
Grafter
Posts: 36
Thanks: 9
Registered: ‎22-11-2017

Totalise/Madasafish email address retention

Hi

Is my old Totalise email address associated with my Plusnet ADSL account? Or is it a unique email only account?

 

Specifically... if I upgrade my ADSL service to FTTP will I lose my Totalise email address?

 

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Totalise/Madasafish email address retention

Fix

Put simply, nope. Madasafish email addresses including Totalise are 100% separate from Plusnet accounts. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Anywho
Grafter
Posts: 36
Thanks: 9
Registered: ‎22-11-2017

Re: Totalise/Madasafish email address retention

Thanks...

I was in a rush when I posted that... it got a bit confused!

My concern was if I move away from Plusnet for FTTP (in order to retain my land line) would I lose the Totalise email... but you answered it anyhow!

 

Thanks again

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Totalise/Madasafish email address retention

Cool. No problem. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet