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Ticket 236387659 - awaiting mailbox restore since 23rd August

lyndonp
Grafter
Posts: 124
Thanks: 9
Registered: ‎15-06-2007

Ticket 236387659 - awaiting mailbox restore since 23rd August

Hello

Can somebody from PN please give this a kick. Submitted on 23rd August for a mailbox restore, went on hold 29th August and came off hold 30th August.

Thanks.

4 REPLIES 4
ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 361
Thanks: 156
Fixes: 25
Registered: ‎02-05-2023

Re: Ticket 236387659 - awaiting mailbox restore since 23rd August

Hi @lyndonp I'm sorry you're still waiting for your mailbox to be restored.

 

Can you confirm via private message which mailbox you'd like to be Unarchived please and I can get this chased for you?

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
lyndonp
Grafter
Posts: 124
Thanks: 9
Registered: ‎15-06-2007

Re: Ticket 236387659 - awaiting mailbox restore since 23rd August

@ClaudiaG23 I’ve sent a PM
ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 361
Thanks: 156
Fixes: 25
Registered: ‎02-05-2023

Re: Ticket 236387659 - awaiting mailbox restore since 23rd August

@lyndonp This has now been requested and you're emails should have now been reinstated. 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
lyndonp
Grafter
Posts: 124
Thanks: 9
Registered: ‎15-06-2007

Re: Ticket 236387659 - awaiting mailbox restore since 23rd August

Hello @ClaudiaG23 

Just sent you a PM

Thanks but unfortuantely that is just the top level Inbox and not the folders and sub folders