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Thunderbird

Philippe
Hooked
Posts: 6
Registered: ‎07-08-2019

Thunderbird

Hello everyone,

From yesterday Thunderbird cannot get my messages.

Error message: Could not connect to server 127.0.0.1 connection refused.

I have checked all the connection setting. I cannot find the problem.

I have Windows 10 and Thunderbird 91.4.1

Any suggestions?

Thank you

Philippe

 

 

4 REPLIES 4
dvorak
Moderator
Moderator
Posts: 28,621
Thanks: 6,352
Fixes: 1,461
Registered: ‎11-01-2008

Re: Thunderbird


Moderators Note


This topic has been moved from Fibre to Email

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: Thunderbird

Thanks for getting in touch @Philippe

Are these issues you're having specific to Thunderbird, or are you having issues with your webmail service as well?

 Adam
 Plusnet Help Team - Leeds
BrightonRock
Pro
Posts: 472
Thanks: 124
Fixes: 7
Registered: ‎09-04-2016

Re: Thunderbird

@Philippe 

I ran your error message through Google; you may have done so as well. I'm not at all sure that this is a Thunderbird (or Plusnet) problem.

Other people seem to have had this sort of problem in the past when it seemed to be related to an interaction with their antivirus package (the case that I found was AVG).  What anti-virus package you are using? It might be worth popping over to their user-group (if they have one) to see if others are reporting the problem there.

Townman
Superuser
Superuser
Posts: 20,954
Thanks: 8,446
Fixes: 113
Registered: ‎22-08-2007

Re: Thunderbird

127.0.0.1 is the local host loop back address ... somewhat implying that the issue is within your own computer setup.  This is not the address of a Plusnet email server.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.