Thunderbird set-up problems
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- Re: Thunderbird set-up problems
Thunderbird set-up problems
04-06-2011 4:48 PM
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I've just set up Thunderbird on my wife's laptop. I followed the Plusnet instructions and everything seemed to go smoothly. However, though I've successfully sent emails TO the account, emails can't be sent FROM the account.
The following error message appears:
The mail server responded: relay not permitted for your IP.
My Plusnet account is still being processed and I'm currently with Virgin. Would I be right in thinking that the error has occurred because I am still with Virgin and that everything should be fine once I switch over to Plusnet?
Has anyone experienced a similar problem?
Many thanks for any help/advice/comfort you can give me.
James
Re: Thunderbird set-up problems
04-06-2011 5:44 PM
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by the Virgin SMTP address.
Re: Thunderbird set-up problems
04-06-2011 6:34 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Thunderbird set-up problems
05-06-2011 12:31 AM
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It is possible to use the Plusnet relays from non-Plusnet IPs using authentication. The settings for this are described in the help pages you've probably already visited. Send mail from any connection (SMTP Authentication). You probably *won't* be able to use this until your broadband account has been activated. However you can send from webmail as you've already discovered.
David
Re: Thunderbird set-up problems
05-06-2011 7:39 AM
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Thanks to you all for your advice. I tried altering the wording, but ran into a problem with the 'host name'. There's no urgency, so I'll wait till I switch over officially when, presumably (hopefully) , the problem will resolve itself. As I only signed up on Friday, I'm guessing it will be another week or thereabouts before that happens.
All the best, and thanks again.
James
Re: Thunderbird set-up problems
20-06-2011 12:22 PM
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Followed instructions and can send emails to my two new email setups, but cannot send out anything.
Keeps asking me for my password and then does not accept it. Changed the password on my second account and
still it will not accept it.
What am I doing wrong?
Re: Thunderbird set-up problems
20-06-2011 1:19 PM
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Re: Thunderbird set-up problems
21-06-2011 10:51 AM
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Tried that and it is and still I cannot get incoming e-mails.
Re: Thunderbird set-up problems
21-06-2011 3:48 PM
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Re: Thunderbird set-up problems
21-06-2011 4:52 PM
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Seems that I was using incorrect user name and I also had to change the SMPT from
SMTP: Plusnet Relay Server - relay.plus.net to 'e-mail address' - relay.plus.net
Using Thunderbird 3.1
Anyway all is working fine now
Re: Thunderbird set-up problems
22-06-2011 10:58 PM
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