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Thunderbird account set up puzzle

Luzern
Seasoned Pro
Posts: 3,286
Thanks: 328
Fixes: 3
Registered: 31-07-2007

Thunderbird account set up puzzle

I have set up most of my accounts with own inboxes. But one is giving me problems. Server settings, user name etcetera are OK and accepted by system. However my password, the same as I have used before and in similar format to those of other accounts is continually rejected once the account is selected for creation.
Suggestions please why on earth this is happening and a cure!
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
4 REPLIES
Superuser
Superuser
Posts: 9,677
Thanks: 1,074
Fixes: 60
Registered: 06-04-2007

Re: Thunderbird account set up puzzle

Are you able to login to the problem account using webmail?
David
Luzern
Seasoned Pro
Posts: 3,286
Thanks: 328
Fixes: 3
Registered: 31-07-2007

Re: Thunderbird account set up puzzle

All log in OK in webmail
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
Superuser
Superuser
Posts: 9,677
Thanks: 1,074
Fixes: 60
Registered: 06-04-2007

Re: Thunderbird account set up puzzle

OK, that shows the mailbox works properly.
In Thunderbird, click Tools and select Options, then click Security and the Passwords tab.
Click the Saved Passwords button to see a list of your accounts.
Click Show Passwords and confirm (Yes).
You can now compare User names and associated Passwords.
Is there a line for the account which fails the creation process?
If there is you could try highlighting the line and click Remove to delete it. Then try creation again.
David
Luzern
Seasoned Pro
Posts: 3,286
Thanks: 328
Fixes: 3
Registered: 31-07-2007

Re: Thunderbird account set up puzzle

Embarrassed Embarrassed Embarrassed
O Moderati populusque! Mea culpa! Praesent euismod gravis senior  erat.
and for normal mortals
it was a chronic senior moment.
No one has to agree with my opinion, but in the time I have left a miracle would be nice.