Thunderbird Setup

[#1]

Sorry - old question but my laptop died, setting up new one and I'm missing a trick. I've read the help and previous topics but no joy

I can log in and read web mail on my tablet so I know my name and password bit TB says failed to find settings for my email account.

A typo probably but any help would be great

Bill

Can't work out how to paste a screen shot so attached docx

Moderator's note by Mike (Mav): Personal information removed from attachment in a public forum.

[#2 · Accepted solution]

Hi Bill,

The username you use for both incoming and outgoing mail should just be your username rather than your full email address. 

SSL for both should be set to none and authentication set to password. 

If you want to use SSL, select that for both and change the incoming port to 993. 

I hope this helps. 

[#3]

Thanks - it was simpler - confusion on my part  between F9 and Force9

Fixed now

[#4]

F9 and Force9 should be able to be used interchangeably. Glad you got it sorted though

[#5]

Moderator's note by Mike (Mav): The fix has been changed to @Anoush as per post #2.