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Swansea university website in email marked as containing spam or virus

picturevalve
Dabbler
Posts: 19
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Registered: ‎31-05-2018

Swansea university website in email marked as containing spam or virus

The following website generates the above message : http://specific.eu.com/construction-starts-on-homes-that-will-generate-store-release-their-own-energ... It's obviously the specific.eu.com that causes the error, I've had this before with cuba solidarity and this was the answer : "This page has been flagged as a potential spam/virus source from Cloudmark Global Threat Network and we're trying to remove it from their list." Is it these people again with a false positive? Thanks.
13 REPLIES 13
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

It's possible it's been flagged as spam in error.

Are you able to mark it as not spam when you go to webmail?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
picturevalve
Dabbler
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Registered: ‎31-05-2018

Re: Swansea university website in email marked as containing spam or virus

I don't know how that is possible, it's not me blocking it.
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

You should see an option to mark or unmark an email as spam by logging into webmail.plus.net

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
picturevalve
Dabbler
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Registered: ‎31-05-2018

Re: Swansea university website in email marked as containing spam or virus

Isn't that only for messages received?
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

Sorry I think I've misunderstood this.

Where about are you seeing this error message?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
picturevalve
Dabbler
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Registered: ‎31-05-2018

Re: Swansea university website in email marked as containing spam or virus

When I send an email containing the link.
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

Thanks for the clarification.

If you receive a bounce back can you send me a PM with the headers?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
picturevalve
Dabbler
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Registered: ‎31-05-2018

Re: Swansea university website in email marked as containing spam or virus

It doesn't bounce, it never gets sent.
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

Ah. Could you PM me the date/time you're trying to send the email, and the email address you're trying to send to?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
picturevalve
Dabbler
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Re: Swansea university website in email marked as containing spam or virus

Try it yourself send an email to yourself containing: http://specific.eu.com/
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

I've just tried that now using my internal e-mail address to another internal address, and the e-mail was sent successfully and received on the other side. I've also sent an e-mail from my email address in the format of mailbox@username.plus.com to my internal address and that's gone though not received.

 

I've raised a task with our network operations team to investigate this further and I'll update you when I know more.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
picturevalve
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Re: Swansea university website in email marked as containing spam or virus

ok. thanks.
Gandalf
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Re: Swansea university website in email marked as containing spam or virus

No problem.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet