Suddenly unable to send email
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Suddenly unable to send email
10-09-2020 4:14 PM
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I am unable to send email from my email account using my desktop client.
I am still able to receive email however when i send email it would appear that Outlook cannot log in to relay.plus.net. to send mail.
I was able to send email until Tuesday afternoon (48 hours ago) however yesterday i was unable to send email from any of my email accounts.
I am using Outlook as my email client. has something changed on the plusnet servers? I have not made any changes at the client end.
Re: Suddenly unable to send email
11-09-2020 12:36 PM
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This happened to me on Wednesday evening. I now can't receive emails either and am locked out of webmail. I use free-online and my mail client is Apple Mail.
Re: Suddenly unable to send email
18-09-2020 3:41 PM
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@FamilySimpson wrote:
I am unable to send email from my email account using my desktop client.
For clarity, has this ever worked for you?
Are you still encountering problems?
What is the precise error message?
Are you connecting from the Plusnet network or over 3/4G or a WiFi hot spot?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Re: Suddenly unable to send email