Stopped getting incoming emails
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Stopped getting incoming emails
17-02-2016 10:20 AM
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Re: Stopped getting incoming emails
17-02-2016 12:17 PM
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My latest test to Myself via Bigfoot though, was returned with the following message;
** The remote server 38.102.228.16 responded with: ** ?????@bigfoot.com ( part of address deleted by me) 420:Connection failed This message was created automatically by mail delivery software on the server avasout07.
I have spoken to Plusnet and they asked for the above failure message, but as I wasn't having a problem receiving test messages to myself via Bigfoot, I didn't know it. until now. I have sent Emails and messages to Bigfoot, but they are ignored.
Re: Stopped getting incoming emails
17-02-2016 2:38 PM
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Quote from: tweed Can I go into the server to see them there? I have used Plusnet webmail but no emails in there either?
If there are no emails visible in Webmail then there are no emails on the server. It might be an idea to get in touch with support to see if they can work out what's happening.
Quote from: sixfiveseven I have been without emails forwarded from Bigfoot.com for a fortnight.
I've just tried to replicate this but Bigfoot doesn't seem to be forwarding emails for me (I haven't used the account for years though). What happens if you change the Bigfoot forwarding to relay messages to a non-Plusnet email address instead? Do messages turn up then?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Stopped getting incoming emails
18-02-2016 12:35 PM
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Re: Stopped getting incoming emails
18-02-2016 12:43 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Stopped getting incoming emails
07-04-2016 12:48 PM
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I have had the same problem for over a week now. Today and yesterday I tried going on their webpage but kept getting 'connection time out' error. Are other people getting similar results? Have Bigfoot folded?
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- Re: Stopped getting incoming emails