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Spam to plusnet-specific Email address.

LordFox
Grafter
Posts: 211
Thanks: 6
Registered: ‎10-03-2008

Re: Spam to plusnet-specific Email address.

Quote from: RPMozley
Now that's just going over the top.  Roll_eyes
This is quite clearly a complex issue as the leak is not widespread and similarities with those affected are hard to pin down. I wouldn't expect anything concrete to be found within a month.

I agree with your sentiment, but I do not think we can say that "the leak is not widespread". There is no evidence to support that - you cannot prove a negative. How many PN members are active on the forum, how many would have a unique billing address to notice SPAM coming into it, how many even check that address regularly?
My guess (and that's all it can be of course) is that there are a lot more people included in this that are posting in this thread.
bletchingley
Newbie
Posts: 3
Registered: ‎21-08-2010

Re: Spam to plusnet-specific Email address.

Having Googled and found this topic I have to reply...
I have one email address on my own domain that receives all emails from my PlusNet account, the only emails I receive to this account are from PlusNet.
I have recently started receiving spam from:
PMI Simply (news@onepoundnews.co.uk)
Life Cover Experts (news@onepoundnews.co.uk)
ProductTestingUK (news@liveuknews.co.uk)
Maria Medium (news@liveuknews.co.uk)
Fantastic discounts (news@ukbrandnews.co.uk)
EcoExperts News (news@liveuknews.co.uk)
Wowcher in association with E-market Labs (news@liveuknews.co.uk)

I know that this email address has not been compromised before as I have never received any spam to it.
Grampus
Newbie
Posts: 5
Registered: ‎24-11-2014

Re: Spam to plusnet-specific Email address.

Like Bletchingley, I have one email address on my own domain  on which I receive all emails, including from PlusNet. Between 18 and 23 Nov. I have received emails from: E-market Labs, Eco news, Clinic news, Product Testing UK, Luma Card News, TravelChance.
LordFox
Grafter
Posts: 211
Thanks: 6
Registered: ‎10-03-2008

Re: Spam to plusnet-specific Email address.

See what I mean?  Wink
RPMozley
Pro
Posts: 1,160
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Registered: ‎04-11-2011

Re: Spam to plusnet-specific Email address.

Of course there's going to be more than who have posted here, that's a gimme. It's simply a matter of upscaling in an intelligent manner, that's what opinion polls do (to varying degrees of success). Also large numbers doesn't always mean widespread.  Roll_eyes
The sort of widespread I'm talking about is a direct leak of PN's database where pretty much all customers get the spam. That scenario is much easier to diagnose.
That's RPM to you!!
Community Veteran
Posts: 26,786
Thanks: 986
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Registered: ‎10-04-2007

Re: Spam to plusnet-specific Email address.

It still haven't received a single spam email of the type being discussed here on any email address (Plusnet or otherwise).
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Community Veteran
Posts: 19,107
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Registered: ‎31-08-2007

Re: Spam to plusnet-specific Email address.

So far Shocked (and ditto), I first joined Plusnet over 11 years ago.
Superuser
Superuser
Posts: 3,239
Thanks: 937
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Registered: ‎06-04-2007

Re: Spam to plusnet-specific Email address.

Just to add the same for me as Jelv and Anotherone.  One of my email addresses in particular is tied to 5 different Plusnet accounts (1 business and 4 residential) and I've not seen any of the ones being discusses (yet!)
Phil
RobPN
Aspiring Hero
Posts: 2,800
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Registered: ‎17-05-2013

Re: Spam to plusnet-specific Email address.

Quote from: jelv
It still haven't received a single spam email of the type being discussed here on any email address ...

Quote from: Anotherone
... (and ditto), I first joined Plusnet over 11 years ago.

Likewise for me.
Community Veteran
Posts: 19,107
Thanks: 450
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Registered: ‎31-08-2007

Re: Spam to plusnet-specific Email address.

Of course none of that detracts from the seriousness of the issues and the concern about security that obviously exists for all users.
I hope we will see a meaningful update from Plusnet today.
HolaPussycat
Grafter
Posts: 50
Registered: ‎29-03-2011

Re: Spam to plusnet-specific Email address.

There's a lot of information here to process since I was away last week:
Just to confirm, I've received those same emails (the count for me is 21 emails from Nov 13, 2014 6:09:06 AM to Nov 23, 2014 10:21:22 PM), but haven't had time to forward the headers to Bob [Bob / Chris - let me know if you need headers from mine too, or any other confirmation]

One thing I've spotted, and I consider this a bit naughty, is that if you send a, "join Plus.net," email from the referral page in the Member's Centre, it sends using your (non-plus.net) email address as the sender.
In my case that breaks the SPF record rules I have set up, but I'd realistically expect everyone else to be running a soft fail, and many mail servers don't fail to deliver on a failed SPF record check, if they bother checking at all. Really I would think that this email should be coming from a Plus.net email address, not our account email address, sent on our behalf. (Obviously you'd have to make a more prominent point about name of the person who is recommending Plus.net in that email)
I think I've sent 3, possibly 4, of those recommendation emails, but didn't know it was being sent using that email address until I tested it to another random address at the end of last week.

Marketing preferences
I've got all the marketing preferences switched off on mine, and I don't recall when / if they were ever switched on.

Most of all, I'm glad there's a few of us here to work it out, and I suppose the good news is that the volume has been relatively low so far.
I have now set the address to fail, but I can still see attempted deliveries in the server logs, or return to accepting the messages if necessary,
James
KevinG
Rising Star
Posts: 990
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Registered: ‎05-11-2008

Re: Spam to plusnet-specific Email address.

We could do with some more input from Plusnet here. There has quite clearly been a breach of some sort, although the emails have stopped for me, for the time being.
Grampus
Newbie
Posts: 5
Registered: ‎24-11-2014

Re: Spam to plusnet-specific Email address.

Is it significant that all the spam emails have my email address in brackets at the start of the subject line.
bletchingley
Newbie
Posts: 3
Registered: ‎21-08-2010

Re: Spam to plusnet-specific Email address.

Quote from: Grampus
Is it significant that all the spam emails have my email address in brackets at the start of the subject line.

Mine are exactly the same.
Community Veteran
Posts: 19,107
Thanks: 450
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Registered: ‎31-08-2007

Re: Spam to plusnet-specific Email address.

Welcome to the Forum Grampus. It's not uncommon for SPAM to have the email address in the subject line.