Spam to plusnet-specific Email address.
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Re: Spam to plusnet-specific Email address.
24-11-2014 12:07 AM
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Quote from: RPMozley Now that's just going over the top.
This is quite clearly a complex issue as the leak is not widespread and similarities with those affected are hard to pin down. I wouldn't expect anything concrete to be found within a month.
I agree with your sentiment, but I do not think we can say that "the leak is not widespread". There is no evidence to support that - you cannot prove a negative. How many PN members are active on the forum, how many would have a unique billing address to notice SPAM coming into it, how many even check that address regularly?
My guess (and that's all it can be of course) is that there are a lot more people included in this that are posting in this thread.
Re: Spam to plusnet-specific Email address.
24-11-2014 1:33 AM
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I have one email address on my own domain that receives all emails from my PlusNet account, the only emails I receive to this account are from PlusNet.
I have recently started receiving spam from:
PMI Simply (news@onepoundnews.co.uk)
Life Cover Experts (news@onepoundnews.co.uk)
ProductTestingUK (news@liveuknews.co.uk)
Maria Medium (news@liveuknews.co.uk)
Fantastic discounts (news@ukbrandnews.co.uk)
EcoExperts News (news@liveuknews.co.uk)
Wowcher in association with E-market Labs (news@liveuknews.co.uk)
I know that this email address has not been compromised before as I have never received any spam to it.
Re: Spam to plusnet-specific Email address.
24-11-2014 1:52 AM
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Re: Spam to plusnet-specific Email address.
24-11-2014 1:59 AM
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Re: Spam to plusnet-specific Email address.
24-11-2014 2:45 AM
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The sort of widespread I'm talking about is a direct leak of PN's database where pretty much all customers get the spam. That scenario is much easier to diagnose.
Re: Spam to plusnet-specific Email address.
24-11-2014 8:53 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Spam to plusnet-specific Email address.
24-11-2014 9:26 AM
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Re: Spam to plusnet-specific Email address.
24-11-2014 9:41 AM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Spam to plusnet-specific Email address.
24-11-2014 10:08 AM
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Quote from: jelv It still haven't received a single spam email of the type being discussed here on any email address ...
Quote from: Anotherone ... (and ditto), I first joined Plusnet over 11 years ago.
Likewise for me.
Re: Spam to plusnet-specific Email address.
24-11-2014 10:27 AM
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I hope we will see a meaningful update from Plusnet today.
Re: Spam to plusnet-specific Email address.
24-11-2014 11:05 AM
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Just to confirm, I've received those same emails (the count for me is 21 emails from Nov 13, 2014 6:09:06 AM to Nov 23, 2014 10:21:22 PM), but haven't had time to forward the headers to Bob [Bob / Chris - let me know if you need headers from mine too, or any other confirmation]
One thing I've spotted, and I consider this a bit naughty, is that if you send a, "join Plus.net," email from the referral page in the Member's Centre, it sends using your (non-plus.net) email address as the sender.
In my case that breaks the SPF record rules I have set up, but I'd realistically expect everyone else to be running a soft fail, and many mail servers don't fail to deliver on a failed SPF record check, if they bother checking at all. Really I would think that this email should be coming from a Plus.net email address, not our account email address, sent on our behalf. (Obviously you'd have to make a more prominent point about name of the person who is recommending Plus.net in that email)
I think I've sent 3, possibly 4, of those recommendation emails, but didn't know it was being sent using that email address until I tested it to another random address at the end of last week.
Marketing preferences
I've got all the marketing preferences switched off on mine, and I don't recall when / if they were ever switched on.
Most of all, I'm glad there's a few of us here to work it out, and I suppose the good news is that the volume has been relatively low so far.
I have now set the address to fail, but I can still see attempted deliveries in the server logs, or return to accepting the messages if necessary,
James
Re: Spam to plusnet-specific Email address.
24-11-2014 12:02 PM
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Re: Spam to plusnet-specific Email address.
24-11-2014 12:27 PM
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Re: Spam to plusnet-specific Email address.
24-11-2014 12:37 PM
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Quote from: Grampus Is it significant that all the spam emails have my email address in brackets at the start of the subject line.
Mine are exactly the same.
Re: Spam to plusnet-specific Email address.
24-11-2014 12:46 PM
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