Spam to plusnet-specific Email address.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Spam to plusnet-specific Email address.
Re: Spam to plusnet-specific Email address.
14-11-2014 10:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- a BT email address
- a BT internet/broadband account
- any email address linked to a BT phone account, etc
Re: Spam to plusnet-specific Email address.
14-11-2014 11:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
14-11-2014 11:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Same here for me.
Please see ticket 94569526 (includes complete spam message in raw form with all headers).
I can also confirm that the private to plusnet email address is NOT used for this forum/community. Is for your ADSL and PHONE account/billing services.
Regards, Nick
Re: Spam to plusnet-specific Email address.
14-11-2014 2:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: poshrat Please see ticket 94569526 (includes complete spam message in raw form with all headers).
Thanks, I'll shout up if we need any more examples.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Spam to plusnet-specific Email address.
14-11-2014 3:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It is received via a domain with a catchall account and there is no specific mailbox with that address.
I have raised this via support ticket at 9-20am this morning and via Twitter where I was told someone would get back to me "shortly" - that was 3+ hours ago.
I believe we are not being told something here!
Re: Spam to plusnet-specific Email address.
14-11-2014 3:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
14-11-2014 3:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've been trying to get an answer about this since 9-20am this morning only to be met with a deafening silence until a few minutes ago when I was asked for "discretion" whist they investigated it.
That is a good reason to be suspicious in my view!
Re: Spam to plusnet-specific Email address.
14-11-2014 5:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
14-11-2014 5:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
14-11-2014 5:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
14-11-2014 6:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You know absolutely nothing about what kind of service I have received as a customer from Plusnet in the past and frankly my "attitude" is born of the dozens of hours I have wasted in the past attempting to get simple problems resolved by a company that doesn't live up to it's hype!
Re: Spam to plusnet-specific Email address.
14-11-2014 6:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
14-11-2014 6:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Spam to plusnet-specific Email address.
14-11-2014 6:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam to plusnet-specific Email address.
15-11-2014 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Bob,
Over recent days I have seen numerous "test mesage" emails set to various names@mypndomains which are a mix of real mailboxes and catch all addresses.
A number of these names are only known to the third party I have given them to AND PlusNET. The third parties had been contacted before I started to also receive them to my real mailboxes. At first I presumed that the third parties had been hacked as initially I received several to just a single address, now I can only conclude that these addresses have been harvested at the PN end.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Spam to plusnet-specific Email address.