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Spam filters not trapping obvious pishing emails - Lloyds bank

FIXED
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Superuser
Superuser
Posts: 15,704
Thanks: 6,272
Fixes: 43
Registered: ‎22-08-2007

Spam filters not trapping obvious pishing emails - Lloyds bank

Just received this from xx@yy.com (that's not a masked email address) pororting to be from Lloyds Bank.

 

Due to a recent security update to our Internet Banking server, We require you to verify your account information.

To Verify your account security status
Simply follow the steps below to verify your account. We take your security very seriously.
To get started, please click this link www.lloydsbank.com/secured/updates
NOTE -You Need To Update Your Internet Banking For Security Reason.


Sincerely,

Thanks for your co-operation.

Fraud Prevention Unit
Legal Advisor
Lloyds TSB.

Accounts Management As outlined in our User Agreement, Lloyds TSB (r) will
periodically send you information about site changes and enhancements.

Please do not reply to this e-mail. Mail sent to this address cannot be answered.

Though marked as spam and directed to my spam mailbox, I would have expected a"discard as being obvious spam" or for it to have been quarantined.

2 REPLIES 2
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Spam filters not trapping obvious pishing emails - Lloyds bank

Not sure if there's anything we can do specifically about this but I'll give @bobpullen a tag to see what he suggests.

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Community Gaffer
Community Gaffer
Posts: 14,410
Thanks: 2,021
Fixes: 144
Registered: ‎04-04-2007

Re: Spam filters not trapping obvious pishing emails - Lloyds bank

Fix

It wouldn't be quarantined, because there's no virus payload.

Discarded, perhaps (assuming you have that option enabled), although as you'll be aware, these things aren't an exact science and things can slip through the net from time to time.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵