Spam email blocking
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Spam email blocking
31-08-2021 9:51 AM
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Over the last month I’ve been getting inappropriate email to my plusnet Email address. I’ve added the senders address to the spam black list but this hasn’t worked. Raised a ticket yesterday to reinstate my plusnet webmail so that e-Mail source information can be retrieved, no feedback from plusnet as yet.
never had issues before this. Never use this e-Mail for what I would say are trusted comms and transactions.
any other tips and can someone from plusnet answer my ticket.
thanks
Re: Spam email blocking
31-08-2021 10:03 AM
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Whoops
typo. Never use this email for untrusted! Only use this email for trusted comms and transactions.
Re: Spam email blocking
31-08-2021 12:45 PM
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Hi @krs181067, thanks for getting in touch and I'm sorry to hear you're having toruble when trying to block certain mail from coming through. I can see you've raised this request with our high level escalation tema and they should be in touch shortly regarding these issues with you.
Re: Spam email blocking
05-11-2021 7:26 PM
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Apparently plusnet webmail does not have a spam filter - only if 'enough' people report an address as spam will it work (!).
So you have to manually delete each one!
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