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Spam email blocking

krs181067
Grafter
Posts: 42
Registered: ‎15-05-2009

Spam email blocking

Over the last month I’ve been getting inappropriate email to my plusnet Email address. I’ve added the senders address to the spam black list but this hasn’t worked. Raised a ticket yesterday to reinstate my plusnet webmail so that e-Mail source information can be retrieved, no feedback from plusnet as yet.

never had issues before this. Never use this e-Mail for what I would say are trusted comms and transactions.

any other tips and can someone from plusnet answer my ticket.

thanks

2 REPLIES 2
krs181067
Grafter
Posts: 42
Registered: ‎15-05-2009

Re: Spam email blocking

Whoops 

typo. Never use this email for untrusted! Only use this email for trusted comms and transactions.

 

BD
Plusnet Help Team
Plusnet Help Team
Posts: 1,201
Thanks: 253
Fixes: 74
Registered: ‎24-04-2017

Re: Spam email blocking

Hi @krs181067, thanks for getting in touch and I'm sorry to hear you're having toruble when trying to block certain mail from coming through. I can see you've raised this request with our high level escalation tema and they should be in touch shortly regarding these issues with you.

 Ben Devine
 Plusnet Help Team - Sheffield