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Spam False Positive even though in my white list
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Spam False Positive even though in my white list
18-11-2010 5:46 PM
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Hi
I have been getting an increase in false positives over the few weeks so have been putting the email addresses in my spam white list. Today I got an email from Homebase but it still went in my spam folder. I have my spam settings set to the least aggressive.
Why is it still being identified as spam?
The message header is as follows (modified for security):
I have been getting an increase in false positives over the few weeks so have been putting the email addresses in my spam white list. Today I got an email from Homebase but it still went in my spam folder. I have my spam settings set to the least aggressive.
Why is it still being identified as spam?
The message header is as follows (modified for security):
Return-path: <gbounce-6127609192-719690083009841@bounce.homebaselife.com>
Envelope-to: hb@
Delivery-date: Thu, 18 Nov 2010 13:25:18 +0000
Received: from [212.159.7.39] (helo=mx.ptn-ipin04.plus.net)
by pih-inmx01.plus.net with esmtp (PlusNet MXCore v2.00) id 1PJ4UH-000135-Iv
for hb@; Thu, 18 Nov 2010 13:25:17 +0000
Received-SPF: None identity=pra; client-ip=195.140.184.175;
receiver=mx.ptn-ipin04.plus.net;
envelope-from="gbounce-61276091921290083009841@bounce.homebaselife.com";
x-sender="homebase@homebaselife.com";
x-conformance=sidf_compatible
Received-SPF: Pass identity=mailfrom; client-ip=195.140.184.175;
receiver=mx.ptn-ipin04.plus.net;
envelope-from="gbounce-6127609192-7196290083009841@bounce.homebaselife.com";
x-sender="gbounce-6127609198-1290083009841@bounce.homebaselife.com";
x-conformance=sidf_compatible
Received-SPF: Pass identity=helo; client-ip=195.140.184.175;
receiver=mx.ptn-ipin04.plus.net;
envelope-from="gbounce-61276-1290083009841@bounce.homebaselife.com";
x-sender="postmaster@unusseptemquinque.epsilon.ec-cluster.com";
x-conformance=sidf_compatible
X-SBRS: 1.8
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: AuD9AHK45EzDjLivdmdsb2JhbAANgScBRZJYhXcBhD2DYAEXIgMfkwOcK4EsjQoF
X-IPAS: Level1
X-IronPort-AV: E=McAfee;i="5100,188,6170"; a="86993062"
X-IronPort-AV: E=Sophos;i="4.59,217,1288569600";
d="scan'208,217";a="86993062"
Received: from unusseptemquinque.epsilon.ec-cluster.com ([195.140.184.175])
by mx.ptn-ipin04.plus.net with ESMTP; 18 Nov 2010 13:25:15 +0000
Received: from app42.muc.ec-messenger.com (app42.muc.domeus.com [172.16.8.72])
by mta25-1.muc.ec-messenger.com (READY) with ESMTP id DECE520082076
for <hb@>; Thu, 18 Nov 2010 13:23:29 +0100 (CET)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=homebaselife.com;
s=ecm1; t=1290083010;
bh=1vtRd9qizX+zu1W0yr73doPWUaTsifsq0BGhaiPxmtg=;
h=Date:From:Reply-To:To:Message-ID:Subject:MIME-Version:
Content-Type:List-Unsubscribe;
b=FAg/hrJBtmj90FxR/h+AbpMDsW8tfdVroNCLj
TNDVpQb8+619fp1TLXo8YiBTL3n4mynKj5qQXM5
rNPrTmnD7D4WpMmre9Wwz3nhEl1Xw4XhRV22PKOU=
Date: Thu, 18 Nov 2010 13:23:29 +0100 (CET)
From: Homebase <homebase@homebaselife.com>
Reply-To: homebase-reply@homebaselife.com
To: Jeffrey Poole <hb@>
Message-ID: <850895236.55975661290083009841@ecmessenger>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2214087_1169478632.1290083009839"
X-eC-messenger-mid: 750030778
X-eC-messenger-cid: 7196
X-eC-messenger-token: cejrgaI2tc7xig
List-Unsubscribe: <mailto:listunsubscribe-700006685609192@homebaselife.com>
X-eC-messenger-sender-domain: bounce.homebaselife.com
X-Mailer: eC-Messenger Build 6.00.106
X-eC-messenger-email: hb@
X-pn-pstn: Spam 1
X-PN-Virus-Filtered: by PlusNet MXCore (v5.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v5.00)
Subject: [-SPAM-] =?UTF-8?Q?20%_off_ALL_furniture_starts_today_=E2=80=93_for_3_days_only?=
Message 1 of 5
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4 REPLIES 4
Re: Spam False Positive even though in my white list
18-11-2010 6:23 PM
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I suggest you remove your email address from your post
Message 2 of 5
(651 Views)
Re: Spam False Positive even though in my white list
18-11-2010 6:58 PM
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Thanks Oldjim
I must have checked that 100 times for my email address and still missed one!

Message 3 of 5
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Re: Spam False Positive even though in my white list
18-11-2010 7:31 PM
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What exactly did you add to the whitelist?
Based on the message envelope of the bounce, the domain has been changed.
The envelope was bounce-61276091921290083009841@bounce.homebaselife.com, so add bounce.homebaselife.com to the whitelist.
Based on the message envelope of the bounce, the domain has been changed.
The envelope was bounce-61276091921290083009841@bounce.homebaselife.com, so add bounce.homebaselife.com to the whitelist.
Message 4 of 5
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Re: Spam False Positive even though in my white list
18-11-2010 7:38 PM
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I had homebase@homebaselife.com in my whitelist.
I have now amended it to 'bounce.homebaselife.com' and 'homebaselife.com' to see if that cures it.
Thanks
Jeff
I have now amended it to 'bounce.homebaselife.com' and 'homebaselife.com' to see if that cures it.
Thanks
Jeff
Message 5 of 5
(651 Views)
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