Spam Email
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Spam Email
Spam Email
13-08-2014 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have never had any problem with spam emails until the last few days. I am getting 2-4 spam emails a day. Has PN done something to its filters that may account for this?
Re: Spam Email
13-08-2014 11:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Spam Email
13-08-2014 12:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I report all spam to Spamcop. They look at the source info I send them then pass details onto various ISPs for action. Sometimes they pass details to PN. Do you do anything with this or does it just get filed in the bin

Re: Spam Email
13-08-2014 12:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Spam Email
13-08-2014 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Spam Email
13-08-2014 3:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
One day was particularly bad with 10-15 spam mails every half hour or so and all from different compromised mail servers / zombied machines.
Every spam message I get now, I analyse and look for patterns then blacklist them in my mail server. I'm back down to 1 or 2 a day but certainly the spammers seem out in force at the moment.
Re: Spam Email
13-08-2014 4:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Really sneaky too. Rather than the usual botnet rubbish, this stuff carries many of the characteristics of legitimate email. It originates from valid mail servers with matching reverse/forward DNS, a hostname that relates to the sender address and legitimate SPF records etc.
Because of this, only a fraction of it gets spam-detected and the IP's they're using rotate every day or two. I'm having to take a pretty heavy handed technique by blocking the originating /24's as the messages slip through the net. That, and a few choice RBL's, have reduced it to a handful of messages a day.
It's really frustrating because I suspect it's all down to a schoolboy error a month or two back when I clicked an unsubscribe hyperlink I thought to be genuine

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Spam Email
13-08-2014 4:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've changed the authentication questions to something that requires a little thought and it appears to have thwarted them for the moment.
Re: Spam Email
13-08-2014 5:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I too will take the /24 (or /11 or /18 as I've also been seeing) approach when the offender is from AP/AF/LACNIC.
Re: Spam Email
06-09-2014 12:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It doesn't seem to matter how many of them I mark as spam, I still get another deluge next time I check.
Any tips?
Cheers
Re: Spam Email
06-09-2014 2:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
More likely that they are just using your email address in the "reply-to" field and it isn't anything to do with you or your email server.
Re: Spam Email
08-09-2014 5:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page