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Smart phone running Windows 7.5

thebeehive
Newbie
Posts: 10
Registered: 18-01-2008

Smart phone running Windows 7.5

Does anybody know how I set up my phone to send and receive emails for plusnet please?  I had to reset my mbile and lost everything.  No instructions on Plusnet site. Undecided
7 REPLIES
Community Veteran
Posts: 18,796
Thanks: 260
Registered: 12-08-2007

Re: Smart phone running Windows 7.5

Does this help:
Just checked the settings on my Samsung S2 and I have the following:
incoming - mail.plus.net  Port 110
Outgoing - smtp.plus.net Port 587
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: 13-04-2007

Re: Smart phone running Windows 7.5

On my ZTE Kis

Same incoming but relay.plus.net port 25 outgoing.
Community Veteran
Posts: 18,796
Thanks: 260
Registered: 12-08-2007

Re: Smart phone running Windows 7.5

I was using port 25 but after a problem I was advised by someone at PN to use port 110.  I can't remember why but maybe someone can tell us if it makes any difference Undecided
Superuser
Superuser
Posts: 9,761
Thanks: 1,147
Fixes: 62
Registered: 06-04-2007

Re: Smart phone running Windows 7.5

The "official" outgoing server is relay.plus.net though smtp.plus.net is still supported. Plusnet accept connections on port 25 but mobile service providers often block access to third-party relays using that port. Plusnet also support port 587 and using that generally works from a mobile network.
When connected via a mobile network outgoing mail authentication needs to be set up for relay.plus.net. Authentication can also be used on home Wi-Fi so no need to change settings.
David
Community Veteran
Posts: 18,796
Thanks: 260
Registered: 12-08-2007

Re: Smart phone running Windows 7.5

Thanks for that info. I remember now I was having problems and it was suggested I changed to port 587 which solved the problem for me.
thebeehive
Newbie
Posts: 10
Registered: 18-01-2008

Re: Smart phone running Windows 7.5

Thanks everyone who replied to my email.  However,  I am still a little confused.  I set the ingoing and outgoing to mail.plus.net & relay.plus.net respectively on my phone.  Do I set the router to incoming 110 and outgoing 587?  I have a TP-Link router - is the VCI and VPI the in and out port?  What is the VCI and VPI?  Huh
RPMozley
Aspiring Pro
Posts: 1,118
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: Smart phone running Windows 7.5

VCI and VPI are to do with you broadband connection, nothing to do with email settings. Please leave them as they are (0 & 3Cool otherwise you will have problems with the whole Internet.
That's RPM to you!!