Setting up plusnet email
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Setting up plusnet email
23-07-2020 12:26 AM
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Hi I keep getting login failed when I try too access webmail I missing p
Usenet user name and correct password I have read the set up guide video until I'm blue in the face any ideas hfolks
Re: Setting up plusnet email
23-07-2020 7:10 AM
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@Colly Do you have a Plusnet (whatever@username.plus.com) email address configured in My Account>manage account>Email settings>manage my email?
Re: Setting up plusnet email
23-07-2020 9:13 AM
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No I and it won't let me
Re: Setting up plusnet email
23-07-2020 10:01 AM
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Well, you obviously won't have one in webmail if you haven't got one in 'Manage my mail' 😉
What is the one you are trying to set up in webmail? - if you haven't got a '@username.plus.com' address, you won't be able to, only PN addresses will be accepted.
Re: Setting up plusnet email
24-07-2020 9:48 AM
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@Colly wrote:
No I and it won't let me
Detail of the reported error message would be helpful.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Re: Setting up plusnet email
24-07-2020 3:47 PM - edited 24-07-2020 3:48 PM
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@Colly wrote:
Usenet user name and correct password...
Is that a typo, or are you confusing 'Plusnet username' with 'Usenet username'?
ADSL2+ Billion 8800NL
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