Setting up plusnet email

[#1]

Hi I keep getting login failed when I try too access webmail I missing p

Usenet user name and correct password I have read the set up guide video until I'm blue in the face any ideas hfolks

[#2]

@Colly Do you have a Plusnet (whatever@username.plus.com) email address configured in My Account>manage account>Email settings>manage my email?

[#3]

No I and it won't let me

[#4]

Well, you obviously won't have one in webmail if you haven't got one in 'Manage my mail' 😉

What is the one you are trying to set up in webmail? - if you haven't got a '@username.plus.com' address, you won't be able to, only PN addresses will be accepted.

[#5]

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@Colly wrote:

No I and it won't let me

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Detail of the reported error message would be helpful.

[#6]

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@Colly wrote:

Usenet user name and correct password...

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Is that a typo, or are you confusing 'Plusnet username' with 'Usenet username'?