Setting up plusnet email
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Setting up plusnet email
23-07-2020 12:26 AM
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Hi I keep getting login failed when I try too access webmail I missing p
Usenet user name and correct password I have read the set up guide video until I'm blue in the face any ideas hfolks
Re: Setting up plusnet email
23-07-2020 7:10 AM
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@Colly Do you have a Plusnet (whatever@username.plus.com) email address configured in My Account>manage account>Email settings>manage my email?
Re: Setting up plusnet email
23-07-2020 9:13 AM
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No I and it won't let me
Re: Setting up plusnet email
23-07-2020 10:01 AM
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Well, you obviously won't have one in webmail if you haven't got one in 'Manage my mail' 😉
What is the one you are trying to set up in webmail? - if you haven't got a '@username.plus.com' address, you won't be able to, only PN addresses will be accepted.
Re: Setting up plusnet email
24-07-2020 9:48 AM
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@Colly wrote:
No I and it won't let me
Detail of the reported error message would be helpful.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Setting up plusnet email
24-07-2020 3:47 PM - edited 24-07-2020 3:48 PM
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@Colly wrote:
Usenet user name and correct password...
Is that a typo, or are you confusing 'Plusnet username' with 'Usenet username'?
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
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