Setting up email on Outlook 365 windows 10
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- Setting up email on Outlook 365 windows 10
Setting up email on Outlook 365 windows 10
Monday
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Hi,
I am trying to set up my plusnet IMAP a/c on a new PC running Win 10 and Outlook 365.
I have used the advanced setup & followed the guide but it won't set up the a/c. I have successfully set up a Gmail a/c. I have checked my password is correct by logging onto webmail. Please can you suggest what I do next.
https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/
Thanks in advance
Re: Setting up email on Outlook 365 windows 10
Tuesday
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Hi @Davelank, I'm sorry to hear you've had trouble in trying to set up your email on a outlook client as of recent. By all means if you'd like to attach a couple of print screens/photos of your client settings set-up then we'll happily take a look and highlight anything that may be out of place for you? I'd advise to cover up any references to your account username and password however.
Re: Setting up email on Outlook 365 windows 10
Thursday
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Hi Ben
Thanks. I have attached a pic of the settings. I have tried 25 as well as 587 for the outgoing port without success.
Thanks
Davelank
Re: Setting up email on Outlook 365 windows 10
Friday
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Hi @Davelank thanks for the screenshot. Those settings look correct to me. To try to diagnose this further would you be able to send me a private message with screenshots showing each step of the process you go through?
Alternatively if you're free for a call today I'd be happy to call you back and go through what's known as remote support which means I'll log on to your computer from here and see if I can fix this for you first hand.
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