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Setting up email on Nexus 7

TJBrentor
Grafter
Posts: 32
Registered: 08-04-2013

Setting up email on Nexus 7

I had a few problems with my Nexus 7 tablet so thought returning to factory settings would help.  Beginning to wish now that I hadnt come up with that idea!  I cant get my plusnet email account set up.  I'm carefully following the guidance on the plus net site, but after adding in the incoming server settings (IMAP) all I get is a message saying "Couldn't open connection to server".  The specified port is 143.  Any suggestions?
The back up of gmail isnt any better - that's been stuck on "Waiting for sync" for a couple of hours now.  I've checked that "auto-sync data" is on, but that hasnt helped.
4 REPLIES
Community Veteran
Posts: 1,613
Thanks: 22
Registered: 29-06-2010

Re: Setting up email on Nexus 7

Remember Plusnet's email doesn't use encryption, so make sure that option isn't enabled.
TJBrentor
Grafter
Posts: 32
Registered: 08-04-2013

Re: Setting up email on Nexus 7

No it's not that  - looked in settings and have checked that it isnt encrypted.
Superuser
Superuser
Posts: 9,583
Thanks: 960
Fixes: 55
Registered: 06-04-2007

Re: Setting up email on Nexus 7

Does the Nexus connect OK to your router? Does browsing work?
David
TJBrentor
Grafter
Posts: 32
Registered: 08-04-2013

Re: Setting up email on Nexus 7

Yes - I'd checked that out.  I tried to set up emails again this morning and all worked OK.  I didn't do anything different - perhaps it was just an intermittent problem with the broadband connection.
Thanks for the replies