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Setting up email account on a Mac

fiona5
Newbie
Posts: 1
Registered: 06-12-2017

Setting up email account on a Mac

I'm having trouble setting up my email account on my mac.

When I provide user name and password is says password could not be sent securely and do I want to continue with an unsecure connection, surely not advisable?

 

 

2 REPLIES
Superuser
Superuser
Posts: 9,655
Thanks: 1,060
Fixes: 59
Registered: 06-04-2007

Re: Setting up email account on a Mac

At the moment Plusnet's email systems do not support SSL/TLS security so you will have to choose to continue. Doing this at home should be safe enough but best be careful if you ever use hotspots when out and about.

David
Plusnet Help Team
Plusnet Help Team
Posts: 8,324
Thanks: 2,528
Fixes: 413
Registered: 21-04-2017

Re: Setting up email account on a Mac

Hello there and welcome to the community forums.

 

As has advised, we don't support SSL/TLS at the moment so you'll need to select the option to "continue anyway" when setting your e-mail account on a Mac. Let us know how it goes.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team