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Setting up email account on a Mac

fiona5
Newbie
Posts: 1
Registered: ‎06-12-2017

Setting up email account on a Mac

I'm having trouble setting up my email account on my mac.

When I provide user name and password is says password could not be sent securely and do I want to continue with an unsecure connection, surely not advisable?

 

 

2 REPLIES 2
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Setting up email account on a Mac

At the moment Plusnet's email systems do not support SSL/TLS security so you will have to choose to continue. Doing this at home should be safe enough but best be careful if you ever use hotspots when out and about.

David
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Setting up email account on a Mac

Hello there and welcome to the community forums.

 

As has advised, we don't support SSL/TLS at the moment so you'll need to select the option to "continue anyway" when setting your e-mail account on a Mac. Let us know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet