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Service status emails
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Service status emails
26-09-2014 3:17 PM
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Since the move of the usertools server move all the service status emails have started getting put into spam in gmail.
Something changed that needs tweaking?
Something changed that needs tweaking?
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Re: Service status emails
26-09-2014 3:32 PM
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The IP the mails are been from has changed, however forward/reverse DNS and all that jazz has all been configured as per RFC's. It's odd that yours are getting spammed though? I have mine delivered to a Gmail address which then forwards to an externally hosted email address. All of my updates are getting delivered to the inbox and forwarded appropriately

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 4
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Re: Service status emails
26-09-2014 3:38 PM
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indeed it is odd, only started since yesterday. not a problem to force it into where it used to go.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 3 of 4
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Re: Service status emails
26-09-2014 3:43 PM
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They're not in my Gmail spam either, all have arrived in the inbox. Something must be up with your particular spam setup in Gmail, mark as not spam is all you can do it seems.
That's RPM to you!!
Message 4 of 4
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