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Service status emails

Moderator
Moderator
Posts: 19,038
Thanks: 2,088
Fixes: 311
Registered: ‎11-01-2008

Service status emails

Since the move of the usertools server move all the service status emails have started getting put into spam in gmail.
Something changed that needs tweaking?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

3 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,551
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: Service status emails

The IP the mails are been from has changed, however forward/reverse DNS and all that jazz has all been configured as per RFC's. It's odd that yours are getting spammed though? I have mine delivered to a Gmail address which then forwards to an externally hosted email address. All of my updates are getting delivered to the inbox and forwarded appropriately Huh

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Moderator
Moderator
Posts: 19,038
Thanks: 2,088
Fixes: 311
Registered: ‎11-01-2008

Re: Service status emails

indeed it is odd, only started since yesterday. not a problem to force it into where it used to go.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

RPMozley
Aspiring Pro
Posts: 1,119
Thanks: 30
Fixes: 5
Registered: ‎04-11-2011

Re: Service status emails

They're not in my Gmail spam either, all have arrived in the inbox. Something must be up with your particular spam setup in Gmail, mark as not spam is all you can do it seems.
That's RPM to you!!