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Sending emails from phone

mortons4
Dabbler
Posts: 10
Registered: 29-01-2011

Sending emails from phone

I've had to reset my settings for email, now when I try to send an email from my iPhone, it says it sending but it never arrives! The settings are attached, can anyone see anything wrong?
5 REPLIES
Community Veteran
Posts: 1,139
Thanks: 4
Registered: 20-07-2007

Re: Sending emails from phone

Your username should be in the format PlusNet account username+mailboxname (so for example account+mail). If you've not already seen it there is a set-up guide here http://www.plus.net/support/email/setup/ios-setup.shtml.
Bob
Superuser
Superuser
Posts: 12,233
Thanks: 3,543
Fixes: 22
Registered: 22-08-2007

Re: Sending emails from phone

If this is the primary mail box, then it is just username.  If the account details were wrong an SMTP access error would be reported.
A few more details of the problem might help.  Does the email get placed in the sent folder?
Superuser
Superuser
Posts: 6,641
Thanks: 733
Fixes: 52
Registered: 30-07-2007

Re: Sending emails from phone

Can't see from the screen dump whether SSL is ON or OFF but it needs to be OFF.
RPMozley
Aspiring Pro
Posts: 1,117
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: Sending emails from phone

That's Off in iOS 7, not green but white. Nothing in that setup seems wrong to me, as far as can be seen. Removing and readding the account sometimes seems to fix problems.
That's RPM to you!!
mortons4
Dabbler
Posts: 10
Registered: 29-01-2011

Re: Sending emails from phone

Thanks for all your help removing and adding again did the trick