Sending email through VPN
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Sending email through VPN
06-10-2018 10:04 AM
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Hi,
Have recently subscribed to Nord VPN and am having issues trying to send emails through their server. I know my SMTP settings are correct, but every time I am logged onto the VPN and try and send an email I get an error message: Username / password incorrect. I know that this isn't as I can send emails when not connected to the VPN (I do have to reboot my laptop / phone, however to do this).
My outgoing SMTP servers are entered:
relay.plus.net
plusnet username
plusnet username password
port 587
security: none
I am using Android on my phone and Apple MacBook with Applemail..
Thoughts?
Many thanks
Kieren
Re: Sending email through VPN
06-10-2018 11:59 AM
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You need to ensure you have SMTP Authentication turned on, as you would when away from home and sending
e mail from a non PN server.
Re: Sending email through VPN
16-10-2018 9:45 PM
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Hi,
Thanks I did check this but it still doesn't work. How can i check if SMTP authentication is turned on? I can check my email when I am on a non-plus.net service, but when I am connected to VPN, I keep getting the error message saying my username or password is incorrect (even though I know it isn't). How can I check my security settings?
Very frustrating!
Any thoughts?
Kieren
Re: Sending email through VPN
17-10-2018 11:29 AM - edited 17-10-2018 11:32 AM
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Depends on what your e mail client is, but look in the account settings.
Here are my Outlook settings to help.
Re: Sending email through VPN
03-11-2018 2:15 PM
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Hello again,
Still having issues with my VPN. As mentioned, when I am trying to send an email (via my Mac or Android) when connected to VPN, I get a message that the password for my relay.plus.net server is incorrect. As mentioned, when I am not connected to the VPN server, I can send emails via relay.plus.net without any issues.
I have checked the port (it is set at 587) and SMTP authentication is set.
I know the password is correct (have reset this multiple times).
Very frustrating.
I travel a lot, so need the VPN but not able to send email when on the move is not useful!
Many thanks
Kieren
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