Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
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Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 12:39 PM
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Vodafone say the settings are wrong & blame provider - I know if I ring PlusNet, which I am not going to do as the waiting time is 30mins (how ridiculous is that!) they will blame Vodafone.
I have looked at other posts on here on similar subjects & they say changing port to 587 but mine will not accept this. I have 3 email accounts setup - 2 are on port 110 and the other is on 993. None will accept the change to 587.
Any help please - need email to work to send - main reason for having the phone in the first place!
Thanks
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 12:53 PM
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Also have a read here http://community.plus.net/forum/?topic=101216.msg859616
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 2:40 PM
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Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 2:45 PM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 2:49 PM
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Those are ports for incoming mail. You need to change the port on the outgoing server ( relay.plus.net ) to 587 and as Phil says, ensure you are using authentication.
Quote I have 3 email accounts setup - 2 are on port 110 and the other is on 993. None will accept the change to 587.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 3:18 PM
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I presume not though as my incoming servers are netdirect and one.com & these will have to be plusnet??
Also mine won't accept port 587 - but that was before putting in username & password - that may make a difference?
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 5:22 PM
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So you're not collecting email from a PlusNet email account ?
Quote I presume not though as my incoming servers are netdirect and one.com & these will have to be plusnet??
The incoming servers must always be those of the provider of the email account. For outgoing mail it becomes trickier, you EITHER send using the smtp server of the network to which you are connected ( difficult when you wish to switch between wifi and 3g ) OR you use authenticated smtp to the PlusNet server ( assuming you have a PlusNet Broadband account ). To use authentication to the PlusNet server you must use a PlusNet username/password. This is either the main account username & password ( the ones you use to login to the member centre ) or a plusnet mailbox username & password in the form mailboxname+username & mailbox password. The reason for port 587 ( rather than the usual 25 ) on the outgoing is that some 3g networks will block outgoing traffic on port 25 unless it's to their own smtp server. Here's an example of setting up the IpHone mail client for authenticated smtp http://www.smtp2go.com/blog/iphone-smtp-server/ just use relay.plus.net as the Host name and 587 as the server port and your PlsuNet username/passowrd as indicated above.
Hope that helps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 6:44 PM
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It works!!!! Yaaay!!
I just stood outside the house in the freezing cold sending myself an email

Thank you sooo much

Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 6:48 PM
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Quote from: MisterW The reason for port 587 ( rather than the usual 25 ) on the outgoing is that some 3g networks will block outgoing traffic on port 25 unless it's to their own smtp server.
Yeah - I don't know about Vodafone, but I know Three do this.
I had that problem when I had an iPad data SIM which was a right PITA.
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 7:02 PM
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@michellespeed, Glad we got it working for you.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Sending Email on iphone 5S on 3G - won't do it - HELP PLEASE !!
25-11-2013 9:15 PM
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