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Send/Receive error 0x800CC0E
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Send/Receive error 0x800CC0E
07-09-2015 2:22 PM
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Hello.
Hope someone can help....
I came in to my office this morning and upon opening outlook got send & receive error 0x800CC0E and have had it now for the last 4/5 hours.
I initially contacted my email provider (Go daddy) and they explaining they were aware of an issue which laid with BT, they apparently had been informed that the issues were been rectified, something to do with patching.The chap at go daddy went on to explain they had been inundated with similar complaints. They instructed me not to change settings or anything as the problem should correct it self.
After 5 hours and still no email I contacted my ISP (talk talk) and they explained they were not aware of any issues and was the first the had heard of this. Also as my email isn't with them so they are unable to provide any support. This brings me here.
If anyone has any suggestions will be much appreciated.
Thanks Jim
Hope someone can help....
I came in to my office this morning and upon opening outlook got send & receive error 0x800CC0E and have had it now for the last 4/5 hours.
I initially contacted my email provider (Go daddy) and they explaining they were aware of an issue which laid with BT, they apparently had been informed that the issues were been rectified, something to do with patching.The chap at go daddy went on to explain they had been inundated with similar complaints. They instructed me not to change settings or anything as the problem should correct it self.
After 5 hours and still no email I contacted my ISP (talk talk) and they explained they were not aware of any issues and was the first the had heard of this. Also as my email isn't with them so they are unable to provide any support. This brings me here.
If anyone has any suggestions will be much appreciated.
Thanks Jim
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Re: Send/Receive error 0x800CC0E
07-09-2015 6:49 PM
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Assuming by 'outlook' you mean Microsoft outlook.com, it sounds like someone somewhere is blocking ports 995 (POP incoming mail) or 993 (IMAP incoming mail) and/or 587 (outbound mail) on a client email program (Thunderbird, Windows Live Mail,...)
Worth checking your antivirus system's firewall logs to see if it is blocking things - and worth a trial with your firewall turned off.
Worth checking your antivirus system's firewall logs to see if it is blocking things - and worth a trial with your firewall turned off.
Zen from May 17. PN Business account from 2004 - 2017
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Re: Send/Receive error 0x800CC0E
07-09-2015 8:22 PM
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Quote from: jamesraine I initially contacted my email provider (Go daddy)
After 5 hours and still no email I contacted my ISP (talk talk) ... Also as my email isn't with them so they are unable to provide any support. This brings me here.
Hi Jim,
Am I missing something here? If your email is with Go Daddy and Talk Talk is your ISP why have you come to the PlusNET support forums? Is there something else you've not mentioned?
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 3 of 3
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