SPF records for *.plus.com should include plus.net
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- SPF records for *.plus.com should include plus.net
SPF records for *.plus.com should include plus.net
15-02-2018 8:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When sending emails from anything@username.plus.com it usually goes to junk since there are no valid SPF records.
Unfortunately it is not possible to add wildcards on the top level domain plus.com, every username.plus.com needs to have a TXT record "v=spf1 include:plus.net ~all".
Re: SPF records for *.plus.com should include plus.net
15-02-2018 9:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If I remember correctly you need to use madasafish,com to get that ie:
v=spf1 include:madasafish.com
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SPF records for *.plus.com should include plus.net
15-02-2018 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There is no option for me to add DNS records to my plus.com subdomain for emails. I am not using a custom domain.
Re: SPF records for *.plus.com should include plus.net
17-02-2018 10:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnet DNS does not support TXT records.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: SPF records for *.plus.com should include plus.net
17-02-2018 12:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, what I am suggesting is PlusNet add these specific SPF records for us so our emails don't get sent to spam.
Re: SPF records for *.plus.com should include plus.net
17-02-2018 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The absence of an SPF record ought NEVER to be used as a justification for routing something to SPAM. Do you have any clear evidence that it is SOLELY the absence of a SPF record which is routing items to SPAM?
When a SPF record IS PRESENT then if the relaying SMTP server does not match the SPF record, then that is fair grounds to suspect and treat as SPAM. In the absence of a SPF record, the validation should fail-safe to "neutral".
Note that where SPF is implemented, and the email is 'passed on' via a forwarding service (for example fred.bloggs@nowhere.com auto forwards to Fredrick@somehwere.com) even if the sending address does have SPF set, if the forwarding service does not have SRS (see https://en.wikipedia.org/wiki/Sender_Rewriting_Scheme) enabled, then the end service might well reject the email as SPAM.
SRS was devised in order to forward email without breaking the Sender Policy Framework (SPF), in 2003
In a number of cases, including change of email address and mailing lists, an MTA accepts an email message that is not destined to a local mailbox but needs to be forwarded. In such cases, the question arises of who deserves to receive any related bounce message. In general, that is either the author, or a person or other entity who administers the forwarding itself.[2] Sending bounces to the author is administratively simpler and used to be accomplished by just keeping the original envelope sender. However, if the author address is subject to a strict SPF policy (
-all
) and the target MTA happens to enforce it, the forwarding transaction can be rejected.
In other words, SPF being enable could cause more issues than it solves.
Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: SPF records for *.plus.com should include plus.net
16-03-2018 6:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- SPF records for *.plus.com should include plus.net