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SPF entries for madasafish

Teece
Rising Star
Posts: 85
Thanks: 18
Fixes: 3
Registered: ‎08-04-2008

SPF entries for madasafish

I have had a DMARC report referencing an SPF failure for mail routed via avasout-ptp-001.plus.net. As far as I can see, this isn't included in the current madasafish.com SPF records. Is this a new addition that needs to be updated, or has something else gone wrong?

5 REPLIES 5
LaurenB
Plusnet Help Team
Plusnet Help Team
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Registered: ‎07-12-2017

Re: SPF entries for madasafish

Hiya @Teece, thanks for getting in touch. I am sorry for the error you're having.

 

So we can query this further with our Net OPs Team for you, can you please get back to us confirming the actual error?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Teece
Rising Star
Posts: 85
Thanks: 18
Fixes: 3
Registered: ‎08-04-2008

Re: SPF entries for madasafish

The DMARC report showing the SPF failure is below. My DNS entry for SPF is v=spf1 +a +mx include:madasafish.com ~all", which is, as far as I'm aware, the recommended setting. Looking at the DNS entries, avasout-ptp-001.plus.net does not appear to be included.

 

<report_metadata>
<org_name>google.com</org_name>
<email>noreply-dmarc-support@google.com</email>
<extra_contact_info>https://support.google.com/a/answer/2466580</extra_contact_info>
<report_id>16340669309761032485</report_id>
<date_range>
<begin>1635292800</begin>
<end>1635379199</end>
</date_range>
</report_metadata>
<policy_published>
<domain>bragbrook.com</domain>
<adkim>r</adkim>
<aspf>r</aspf>
<p>reject</p>
<sp>none</sp>
<pct>10</pct>
</policy_published>
<record>
<row>
<source_ip>84.93.230.227</source_ip>
<count>1</count>
<policy_evaluated>
<disposition>quarantine</disposition>
<dkim>fail</dkim>
<spf>fail</spf>
<reason>
<type>sampled_out</type>
<comment/>
</reason>
</policy_evaluated>
</row>
<identifiers>
<header_from>bragbrook.com</header_from>
</identifiers>
<auth_results>
<spf>
<domain>avasout-ptp-001.plus.net</domain>
<result>none</result>
</spf>
</auth_results>
</record>
</feedback>
Gandalf
Community Gaffer
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Re: SPF entries for madasafish

Hi @Teece

Thanks for the DMARC report, let me speak to the right people and I'll aim to get back to you tomorrow. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
dvorak
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Re: SPF entries for madasafish


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Gandalf
Community Gaffer
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Re: SPF entries for madasafish

Hi @Teece 

I've discussed with a colleague from NetOps. In summary, the server is part of our SPF records but to try to explain. 

We have records here: dig +short -t txt madasafish.com "v=spf1 include:_spf-internal.madasafish.com include:_spf-internal2.madasafish.com include:_spf-external.madasafish.com -all"

and here: dig +short -t txt _spf-internal2.madasafish.com "v=spf1 ip4:212.159.14.0/24 ip4:84.93.230.224/27 ip4:212.159.9.109 ip4:212.159.8.109 ip4:212.159.8.108 ip4:212.159.9.108 -all"

This shows the servers with the IP addresses are allowed to send mail for the Madasafish domain. In that range we have a /27 which covers avasout-ptp-001.plus.net.

Does this help? Let me know if you're experiencing any issues. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet