Retrieve sent folder from webmail

[#1]

Hi,

I mostly use web mail but occasionally fire up my pc and download all of the emails onto the machine in outlook, thus clearing the inbox in webmail. It's become apparent that this does not retrieve the sent folder, so as a result I have 5000 odd sent emails taking up space. I cannot find what I am supposed to to to get the sent folders downloaded to outlook also. Any tips ?

[#2]

It sounds as though you are using a POP3 configuration. Use IMAP instead and move the emails to a local folder.

Please ask if that needs more detailed guidance.

[#3]

Hi @colbee 

@Townman makes a good point above - here is our email guides 

Let us know if you need further guidance 

thanks, 

MoR

[#4]

Yes please -  my current config is pop3 incoming, smtp outgoing. When firing up outlook it pulls all emails from server, clearing webmail inbox. Sent does not sync, and all sent (that were sent from within webmail) are left in webmail sent, leading to a huge mailbox and plusnet complaining!

[#5]

Hi @colbee,

Are you having the same issue with the other folders?

[#6]

I don't believe so.

What I have done now is:

- Set up new email acc using imap this time (using Thunderbird)

- Download and sync inbox, I can now see the contents of server webmail "sent" in the "sent" in Thunderbird

- Created new local "sent" folder within Thunderbird

- Copied server sent to local sent.

- Cleared out "sent" within Thunderbird, and this is now reflected in Webmail.

I have used webmail extensively from work since 2007, so there were circa 4700 sent emails, which I guess is too much to keep on the server, but this seems to be the only option to keep them without exceeding my storage limit.

It's odd (to me) that POP in outlook would download only the inbox, but I guess that's how it works?