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Retention of email addresses
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Retention of email addresses
14-07-2011 6:19 PM
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If I move from Plusnet to BT (to take advantage of their current special offer on calls + broadband), how long will I be able to retain my plusnet email addresses?
Message 1 of 6
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Re: Retention of email addresses
22-09-2011 2:25 PM
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I left Plusnet 4 years ago and email address is still valid
Message 2 of 6
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Re: Retention of email addresses
22-09-2011 2:30 PM
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Still got mine after quite an absence too, but I think you have to specifically request dropping to a "dial-up account".
Message 3 of 6
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Re: Retention of email addresses
22-09-2011 5:26 PM
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Yep, you can keep your address but would have to explicitly request this else your account will be cancelled/destroyed. Out of curiosity, what special offer has taken your interest?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 6
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Re: Retention of email addresses
22-09-2011 6:18 PM
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It was the £16 BT offer with anytime calls. But in fact when I asked, Plusnet were able to beat this offer quite considerably So I'm not going anywhere for the time being!!
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Re: Retention of email addresses
22-09-2011 6:22 PM
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Yes that was a sneaky one - they hid the line rental cost in the small print
Message 6 of 6
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