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Restore archived emails

45Nev
Newbie
Posts: 1
Registered: ‎24-03-2020

Restore archived emails

Hello, please would it be possible to restore my archived emails? Can't contact you on chat as it is offline.

 

Many thanks

3 REPLIES 3
KatieC
Pro
Posts: 204
Thanks: 11
Fixes: 11
Registered: ‎23-12-2019

Re: Restore archived emails

Hi @45Nev

 

We'd be happy to help with this. If you could please send a message with your account username, we can take it from there. -Katie

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
KatieC
Pro
Posts: 204
Thanks: 11
Fixes: 11
Registered: ‎23-12-2019

Re: Restore archived emails

Hi @45Nev,

 

Please ignore my 1st response, I've managed to locate the account!

 

I have raised a ticket on the account to request that the emails are restored. However, the account holder will need to manage the email account and ensure that the amount of emails do not exceed the capacity allowance.

 

Please do let us know if you have any further questions.

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 29,347
Thanks: 6,577
Fixes: 1,480
Registered: ‎11-01-2008

Re: Restore archived emails


Moderators Note


This topic has been moved from ADSL Broadband to Email

Customer / Moderator
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