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Recovering Deleted Emails

Posts: 9
Registered: ‎08-10-2018

Recovering Deleted Emails

Hi - Yesterday I found out our email account had reached its limit. Although there was a message in the Member Centre no email was ever sent to the account advising of the limit. I have seen these emails before so odd that we never saw one this time. Anyway the emails were unhidden and we started clearing out some of the dead wood. Thankyou @Gandalf for sorting this out quickly.


When we finished we noticed the Inbox was now empty and not in the deleted items either. I noted an IMAP sync error occuring briefly during the purge - could this be the cause? We were only working on the sub folders so not sure how this happened.


It is imperative these emails are retrieved - I have read of other instances on here where this has happened.


Ideally they need to be retrieved from 1st September onwards.


Is this possible?



Plusnet Help Team
Plusnet Help Team
Posts: 25,230
Thanks: 9,170
Fixes: 1,478
Registered: ‎21-04-2017

Re: Recovering Deleted Emails

I'll reply to your other thread over Here again in a sec.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team