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Recovering Deleted Emails

Robeets5
Hooked
Posts: 9
Registered: ‎08-10-2018

Recovering Deleted Emails

Hi - Yesterday I found out our email account had reached its limit. Although there was a message in the Member Centre no email was ever sent to the account advising of the limit. I have seen these emails before so odd that we never saw one this time. Anyway the emails were unhidden and we started clearing out some of the dead wood. Thankyou @Gandalf for sorting this out quickly.

 

When we finished we noticed the Inbox was now empty and not in the deleted items either. I noted an IMAP sync error occuring briefly during the purge - could this be the cause? We were only working on the sub folders so not sure how this happened.

 

It is imperative these emails are retrieved - I have read of other instances on here where this has happened.

 

Ideally they need to be retrieved from 1st September onwards.

 

Is this possible?

 

 

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,539
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: Recovering Deleted Emails

I'll reply to your other thread over Here again in a sec.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet