Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Random missing emails
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Random missing emails
Random missing emails
18-12-2012 11:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've had a few people email me in the last 3 weeks chasing up email replies - I've checked my mailbox and the original had never been recieved.
There has been too many for it to be a coincidence.
Has anyone else had any similar experiences in the last 3 weeks?
Cheers, Paul
There has been too many for it to be a coincidence.
Has anyone else had any similar experiences in the last 3 weeks?
Cheers, Paul
Message 1 of 4
(1,422 Views)
3 REPLIES 3
Re: Random missing emails
03-01-2013 4:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry for the late reply, wondering if this is still an issue for you?
Let me know which email address that relates to and if this is something you check online usually (i.e http://webmail.plus.net) or if you use a mail program such as Outlook.
Adam
Let me know which email address that relates to and if this is something you check online usually (i.e http://webmail.plus.net) or if you use a mail program such as Outlook.
Adam
Message 2 of 4
(552 Views)
Re: Random missing emails
10-01-2013 11:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, see my other post, one of my clients has this issue. It has been ongoing since sometime in December. I've turned off spamfiltering but it's yet to be seen if this makes any difference.
There is no trace at all of the lost messages, they don't seem to be flagged as spam. Quite possible the sender is DNSBL blacklisted but not knowing their sending IP I can't check that.
There is no trace at all of the lost messages, they don't seem to be flagged as spam. Quite possible the sender is DNSBL blacklisted but not knowing their sending IP I can't check that.
Message 3 of 4
(552 Views)
Re: Random missing emails
10-01-2013 11:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If somebody sends an email to a Plusnet address and it's rejected at the SMTP level then it /should/ generate a failed delivery message. As long as the 'Discard Obvious Spam' option is disabled or spam filtering is disabled entirely then everything else should get through AFAIK.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 4
(552 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page