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Random email collection problems

Community Veteran
Posts: 1,181
Thanks: 12
Registered: 01-08-2007

Random email collection problems

Today, trying to collect emails for various addresses via POP is resulting in me being asked for my passwords but not all of them each time I check. Looking at webmail to check there, I'm able to get to the mailboxes but sometimes am getting 'username or password not recognised' and other error messages. Seems pretty random and I'm able to access everything I want eventually but shouldn't be happening!
Plusnet user since November 2003
Currently on Unlimited Fibre Extra and Unlimited UK & Mobile Calls
2 REPLIES
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Random email collection problems

We did a minor roll out onto our mail platform that had a wobble but was quickly fixed. This service status was published shortly after.
Community Veteran
Posts: 1,181
Thanks: 12
Registered: 01-08-2007

Re: Random email collection problems

Ah yes, just collected the Service Status Email which was sent 10 minutes after I posted that! Glad it was something quickly fixed.  Wink
Plusnet user since November 2003
Currently on Unlimited Fibre Extra and Unlimited UK & Mobile Calls