Problems with email on iPad
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- Re: Problems with email on iPad
Problems with email on iPad
14-01-2016 6:41 PM
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Why can I not access emails with my Plusnet address on the iPad? Why does the iPad not accept my details?
Do other people have this problem?
Have tried to get them through gmail but that does not seem to want them either on iPad or iMac.
Asked in support and just got told to use webmail! But that is not acceptable.
Re: Problems with email on iPad
15-01-2016 11:23 AM
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If the iPad will not connect, then it usually means that you've mistyped something. I've got several PlusNet email accounts configured on several devices without issue.
Are you configuring it for imap or pop3 operation?
When it goes through the verification process, it will initially fail asking if you want to try a non-SSL connection, to which you should say yes.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Problems with email on iPad
15-01-2016 12:18 PM
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Re: Problems with email on iPad
15-01-2016 12:27 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Problems with email on iPad
16-01-2016 8:01 PM
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Re: Problems with email on iPad
16-01-2016 9:18 PM
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David
Re: Problems with email on iPad
16-01-2016 9:57 PM
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Re: Problems with email on iPad
19-01-2016 2:03 PM
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Re: Problems with email on iPad
19-01-2016 6:05 PM
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David
Re: Problems with email on iPad
20-01-2016 10:43 PM
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Still cannot understand why Plusnet email address cannot be verified but will persevere.
Re: Problems with email on iPad
25-01-2016 12:49 PM
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Re: Problems with email on iPad
25-01-2016 3:07 PM
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Re: Problems with email on iPad
27-01-2016 7:52 PM
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