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Problems with Webmail

Strat
Moderator
Moderator
Posts: 31,003
Thanks: 3,675
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Registered: ‎14-04-2007

Re: Extremely poor webmail service from Plusnet

I may well have had this before, it's the nature of the beast but as far back as I can reliably remember I can't recall an instance.

Customer and Forum Moderator. Windows 10 Firefox 96.0.2 (64-bit)


rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Extremely poor webmail service from Plusnet

I just tried again , its better this time

only 15 emails in the inbox same as this morning , wonder if it is something to do with the fact some of them were now unopend ones ?

but as @bazzer says Webmail is being left to die a death Sad

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drj
Aspiring Pro
Posts: 1,118
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Registered: ‎30-03-2011

Re: Extremely poor webmail service from Plusnet

Just tried - got this:

tynllwyn
Hooked
Posts: 5
Registered: ‎21-02-2012

Webmail speed

I have a major problem with webmail on my iMac and my iPad. Logging on is OK and the initial page of the inbox loads up fairly quickly (given my 1.8Mb/s download speed). However when I page through the inbox or move to another mailbox or move messages to another mailbox or mark messages as deleted the speed gets slower and slower and eventually stops altogether.

Ipad is running Safari, iMac has both Safari and Firefox and the effect is the same on both.

Mav
Moderator
Moderator
Posts: 21,082
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Registered: ‎06-04-2007

Re: Webmail speed

Moderator's note:

Topics merged.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

tynllwyn
Hooked
Posts: 5
Registered: ‎21-02-2012

Re: Webmail speed

This reply makes no sense to me, can anyone answer my question?

Mav
Moderator
Moderator
Posts: 21,082
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Re: Webmail speed

@tynllwyn

You had started a new thread on the same subject so, rather than have two separate threads, I merged them.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,368
Fixes: 75
Registered: ‎06-04-2007

Re: Webmail speed

@tynllwyn The cause of the problem you described is that webmail in general is performing poorly. What you are seeing is not particular to your devices. Plusnet are working on this and email in its broader sense behind the scenes, but it's a while since anything was said in these forums.

Time for them to provide an update on the new service status tool. Angel

David
VileReynard
Hero
Posts: 12,597
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Registered: ‎01-09-2007

Re: Webmail speed

But don't hold your breath.

This thread was initiated on 12-10-2016

"In The Beginning Was The Word, And The Word Was Aardvark."

bazzer
Pro
Posts: 357
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Registered: ‎10-12-2010

Re: Webmail speed

It actually goes back further than that - 11th May 2016 - when I opened another thread "Webmail - Extremely Slow" and today I am still experiencing the same issues!

spraxyt
Superuser
Superuser
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Re: Webmail speed

The problem entry on Service Status is dated 12/04/2016.

David
VileReynard
Hero
Posts: 12,597
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Re: Webmail speed

We can almost "celebrate" its 2nd birthday, then. Ticked_off

Someone is clearly a big failure in their chosen career as a mail administrator.

"In The Beginning Was The Word, And The Word Was Aardvark."

bazzer
Pro
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Registered: ‎10-12-2010

Re: Webmail speed

I have been trying to arrange an anniversary party but I can't access Webmail long enough to compose and send the invitations Grin

spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,368
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Registered: ‎06-04-2007

Re: Webmail speed

It's been quiet here for a while. Funny

I'm getting Server error FETCH 1:* ... at the moment logging in with a Force9 username. Anyone else affected?

David
bazzer
Pro
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Registered: ‎10-12-2010

Re: Webmail speed

It's been quiet because it is mostly a waste of time trying to get any further with PN.