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Problems with Webmail

Townman
Superuser
Superuser
Posts: 16,901
Thanks: 6,999
Fixes: 67
Registered: ‎22-08-2007

Re: webmail is sooooooooo slooooooow


@SGTE wrote:

I too can't send my emails - what IS the issue?


I suspect that was a distinctly different issue.  There was another thread running on this matter - https://community.plus.net/t5/Email/Cannot-Send-Emails-Via-Mail-Client-Now/m-p/1455565#M20177 - where a good number of users reported issues with various email clients implying that the issue was wider than the known webmail challenges.

As SU escalation has been raised on the SMTP issue.

drj
Aspiring Pro
Posts: 1,118
Thanks: 45
Fixes: 1
Registered: ‎30-03-2011

Re: webmail is sooooooooo slooooooow

It's been pretty slow during the week as usual - but today (Saturday) at 14.50 it's running beautifully! Why can't it be like this all the time (rhetorical question...)

 

Kelly
Hero
Posts: 5,489
Thanks: 356
Fixes: 9
Registered: ‎04-04-2007

Re: webmail is sooooooooo slooooooow

How has it been this afternoon?

Kelly Dorset
Ex-Broadband Service Manager
AmigaMan
Rising Star
Posts: 62
Thanks: 16
Registered: ‎16-11-2016

Re: webmail is sooooooooo slooooooow

At present it seems pretty good for me. Thanks.

bazzer
Pro
Posts: 329
Thanks: 152
Registered: ‎10-12-2010

Re: webmail is sooooooooo slooooooow

@Kelly Much better today, Kelly.

Steve76
Dabbler
Posts: 15
Thanks: 1
Registered: ‎15-09-2015

Re: webmail is sooooooooo slooooooow

Well Webmail for me is sucking this morning. Sitting here watching a spinning circle while waiting for my inbox to load, then when I go to delete something it is randomly either quite fast or very slow (occasionally ending with a server error - and as I write this I just got a "too many connections" error).

 

Kelly
Hero
Posts: 5,489
Thanks: 356
Fixes: 9
Registered: ‎04-04-2007

Re: webmail is sooooooooo slooooooow

@Steve76 can you PM me your username?

Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,489
Thanks: 356
Fixes: 9
Registered: ‎04-04-2007

Re: webmail is sooooooooo slooooooow

Hey all,

 

Performance seems good again today.  Can you let us know if you see anything odd or intermittent in performance.  (i.e. the sorts of things Steve76 was reporting)

Kelly Dorset
Ex-Broadband Service Manager
Strat
Moderator
Moderator
Posts: 30,224
Thanks: 3,232
Fixes: 495
Registered: ‎14-04-2007

Re: webmail is sooooooooo slooooooow

10 seconds to load a 553 message inbox.

15 seconds to refresh the inbox.

4 seconds to do a subsequent refresh.

Looking very usable today.

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)

bazzer
Pro
Posts: 329
Thanks: 152
Registered: ‎10-12-2010

Re: webmail is sooooooooo slooooooow

@Kelly Working as it should. No lag or error messages so far.

Long may it last but I, for one, would really like to know what has caused these issues to last for so long and whether those issues have now been corrected because every time I use Webmail it is always with anticipation as to whether it is going to work.

colintivy
Community Veteran
Posts: 1,375
Thanks: 33
Registered: ‎07-03-2008

Re: webmail is sooooooooo slooooooow

@Kelly

Yes it was a bit better yesterday! BUT today back to square one sadly...half an hour to read two emails!!

Knuppel

Kelly
Hero
Posts: 5,489
Thanks: 356
Fixes: 9
Registered: ‎04-04-2007

Re: webmail is sooooooooo slooooooow

Yeah!  Has it improved again now?   There was definitely a blip between 2:15 and 3:00ish.

Kelly Dorset
Ex-Broadband Service Manager
Anon
Pro
Posts: 634
Thanks: 209
Registered: ‎16-04-2007

Re: webmail is sooooooooo slooooooow

I refuse to comment on the grounds it will likely have changed next week if it goes to form 😞

Whatever happens always remember "We will do you
.........................proud" say Pnet.
pontyslapper
Dabbler
Posts: 20
Thanks: 1
Fixes: 1
Registered: ‎04-11-2009

Re: webmail is sooooooooo slooooooow

Does it still have that crazy small 100MB mailbox size limit from the dark ages?? I also find the 7MB attachment limit very erm... limiting!!

Any plans of it coming in to the modern age?Huh

 

I really don't want to have to have say a gmail account 'fronting' or 'backing' the account.

Anon
Pro
Posts: 634
Thanks: 209
Registered: ‎16-04-2007

Re: webmail is sooooooooo slooooooow

Back to slow again, thought so

Whatever happens always remember "We will do you
.........................proud" say Pnet.