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Problems sending emails

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Newbie
Posts: 1
Registered: 2 weeks ago

Problems sending emails

I contacted support before because I wasn't getting my emails until the day after they were sent.  I was told it was a problem with the app I was using.  I was using Windows 10 mail.  I was told to read my emails on the website.  I tried that but when I replied to emails on the website they didn't give a proper return address so people who replied to me had their emails returned.  Then I downloaded Thunderbird which brings the emails in promptly but has difficulty sending them.  Occasionally they arrive but most of the time they don't.  It has a green line saying sending which lasts all day until I switch the computer off.  My son is an IT expert and says it looks as if it is a problem with the Plusnet server.  I can't get through on the phone now.

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All Star
Posts: 1,916
Thanks: 210
Fixes: 22
Registered: ‎02-08-2007

Re: Problems sending emails