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Problems sending e mail with a windows 10 laptop

FIXED
kh1
Dabbler
Posts: 11
Thanks: 2
Registered: ‎18-09-2016

Problems sending e mail with a windows 10 laptop

anybody having issues with sending e mails within a windows 10 program. I have set up my e mail address and password via other account within the add e mail account which has set up. I can receive e mails but comes up with a e mail in my e mail inbox to say can't send

3 REPLIES 3
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Problems sending e mail with a windows 10 laptop

Fix

When setting up W10 Mail, on the Add account panel you need to scroll down and click the Advanced set-up option then click Internet mail. This provides all the fields which have to be filled in.

At the bottom you'll find four check boxes, ticked by default. Un-tick the last two Require SSL  for incoming/outgoing email. Then sign in.

Using the "obvious" Other account option doesn't make the right guesses. Sad

David
kh1
Dabbler
Posts: 11
Thanks: 2
Registered: ‎18-09-2016

Re: Problems sending e mail with a windows 10 laptop

Hi, spraxyt,

 

Thanks for your help it looks as though that has sorted it. I did what you said and then put in similar settings to what I have on my I Phone regarding the IMAP bit etc and it appears to have sorted it now.

 

I did get into an on line chat earlier with the help section but they wasn't that much help and she said she would ring me but hasn't so I thought I would try on here.

 

Many thanks for your help 

Mav
Moderator
Moderator
Posts: 21,499
Thanks: 4,388
Fixes: 500
Registered: ‎06-04-2007

Re: Problems sending e mail with a windows 10 laptop

Moderator's note by Mike (Mav): I have changed the fix to @spraxyt as per message #2.

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