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Problem with SMTP/POP servers?

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Community Gaffer
Community Gaffer
Posts: 5,175
Thanks: 1,444
Fixes: 253
Registered: ‎25-03-2015

Re: Problem with SMTP/POP servers?

Hi @southerner,

 

Could you try logging in to webmail, clicking the cog icon in the bottom left hand corner and then selecting the compact option and then let us know if the deleted emails keep reappearing in the mail client after this please.

 

In regards to new mail coming through in clumps, does your mail client have a refresh rate/sync frequency set for a time period it will wait before checking for new emails and syncing up?

 

Could you also confirm what mail client you're using for this. Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
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Aspiring Pro
Posts: 568
Thanks: 57
Fixes: 1
Registered: ‎27-11-2013

Re: Problem with SMTP/POP servers?

Thanks for the tip @HarryB. That certainly does seem to have helped & sped things up.
I mostly use the Android Gmail app with a manual refresh.
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Plusnet Help Team
Plusnet Help Team
Posts: 17,529
Thanks: 5,459
Fixes: 921
Registered: ‎21-04-2017

Re: Problem with SMTP/POP servers?

Glad to hear that! Thumbs_Up

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team