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Problem sending attachments with outbox

FIXED
san290
Newbie
Posts: 3
Registered: ‎28-05-2020

Problem sending attachments with outbox

 

Hello, plusnet community! am having a bit of a nightmare with my email!. Whenever I send an email with an attachment on outlook, it ends up sending the same message multiple times, the record has been 24! Has anyone else experienced this? Am not sure what to do!! Any help would be much appreciated!

 

4 REPLIES 4
Townman
Superuser
Superuser
Posts: 18,287
Thanks: 7,575
Fixes: 77
Registered: ‎22-08-2007

Re: Problem sending attachments with outbox

A warm welcome to the forums.

What do you mean by "outlook"?  There are a multitude of different flavours of email clients which go by that name.

How big is the attachment?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MisterW
Superuser
Superuser
Posts: 10,282
Thanks: 2,895
Fixes: 218
Registered: ‎30-07-2007

Re: Problem sending attachments with outbox

Fix

This https://www.3ait.co.uk/blog/how-to-fix-outlooks-server-timeout-setting-to-avoid-multiple-emails-bein... might help.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

san290
Newbie
Posts: 3
Registered: ‎28-05-2020

Re: Problem sending attachments with outbox

Thank you so much, this looks like it has done the trick!!

You're a star! Best wishes Smiley

san290
Newbie
Posts: 3
Registered: ‎28-05-2020

Re: Problem sending attachments with outbox

Hello there - the outlook is 365 =]

 

Have changed the server time out (thanks v much to MrW) so fingers crossed, it's looking good now!! 

WIll keep you all posted!!