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Problem retrieving old password
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Problem retrieving old password
09-03-2026 6:46 PM
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"Hi, I am locked out of my legacy Freenetname account. The automated password reset tool is sending the link to the mailbox I cannot access, so I am stuck in a loop.
My account is on the AVASIN platform (SMTP: mx.avasin.plus.net). I set up the account in 2000-2002
Could a staff member please reach out so I can have my contact/recovery email updated to my Gmail address? I need to get this sorted before the Gmail POP3 fetcher stops working entirely.
My account is on the AVASIN platform (SMTP: mx.avasin.plus.net). I set up the account in 2000-2002
Could a staff member please reach out so I can have my contact/recovery email updated to my Gmail address? I need to get this sorted before the Gmail POP3 fetcher stops working entirely.
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Re: Problem retrieving old password
11-03-2026 8:43 AM
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Hi @timwest100
We need to complete a security check before we can update these details for you. Please call our team, and they'll be able to help further.
Linzi
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