Problem for recipients when forwarding emails with a list of pictures
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Problem for recipients when forwarding emails with a list of pictures
09-04-2016 9:07 AM
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I have been forwarding emails with a list of amusing pictures without any trouble until the other day. I simply delete the previous senders info and forward as usual, using BCC, but everyone just gets a list of the same pic instead of the collection I received. Any advice?
Re: Problem for recipients when forwarding emails with a list of pictures
09-04-2016 9:12 AM
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have you changed sending from html to text by any chance
Re: Problem for recipients when forwarding emails with a list of pictures
09-04-2016 10:24 AM
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Re: Problem for recipients when forwarding emails with a list of pictures
09-04-2016 10:30 AM
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If you login to webmail then click on Personal Settings then Composing Messages check this
Re: Problem for recipients when forwarding emails with a list of pictures
09-04-2016 11:18 AM
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It is checked as 'Always'. I've never changed it.
Re: Problem for recipients when forwarding emails with a list of pictures
10-04-2016 4:23 PM
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My issue with sending pictures in a list still remains The only list that recipients have are 10 copies of the same picture - usually the first picture in the list that I'm trying to send........... it's very frustrating! Any more ideas out there? PlusNet? regards
Newbie
Re: Problem for recipients when forwarding emails with a list of pictures
12-04-2016 8:05 PM
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If you've an example of one of these forwards in your sent items folder, and you don't mind me taking a look, then I can see if I can work out what's going on?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Problem for recipients when forwarding emails with a list of pictures
13-04-2016 4:17 PM
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Hi Bob,
I've dragged into my Drafts folder, the offending email that I sent to myself to check it out, an email from my sister regarding said offending email and the original email I received from a friend. Will that help you?
regards
Newbie
Re: Problem for recipients when forwarding emails with a list of pictures
14-04-2016 3:50 PM - edited 14-04-2016 3:51 PM
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Thanks, I've taken a look and it's due to the inline images all having the same filename (image.jpg). It's a bug with the version of the software we're using.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Problem for recipients when forwarding emails with a list of pictures
14-04-2016 4:55 PM
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Hi, so is it something you can fix, or do I have to save each pic and give them each a different name, then attach to a new email?
regards
Newbie
Re: Problem for recipients when forwarding emails with a list of pictures
14-04-2016 5:24 PM
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It could be fixed with a software upgrade, but that's not a small task. A workaround would be to forward the email using a standalone email client or alternatively, you could use the Basic Webmail interface.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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